“Can we send this?”
Your AI drafts a refund response. Does it follow your policy, or promise something your team can’t deliver?
Check accuracy and approval. AI QUALITY · AUSTRALIAN BUSINESSES
Know when to
rely on your AI.
Practical AI testing for Australian businesses.
Your AI drafts customer replies, finds company information or summarises documents. But what happens when it gets something wrong? QVOS tests one use case and gives you evidence, priorities and a plan to improve it.
One system · A focused assessmentNormally two elapsed weeks.
FROM UNCERTAINTY TO EVIDENCE 01 / QVOS
QVOS / LABSILLUSTRATIVE SAMPLE
AI QUALITY & READINESS
A clearer view.
A better next step.
Internal support assistant
Fictional business · Example assessment
PRIORITY FINDINGHuman review needed
WHAT COMES NEXT90-day roadmap ↗
Evidence you can act on.See the finding. Understand the next step.
↗TEST THE ANSWERS✳CHECK THE INFORMATION✳KEEP PEOPLE IN CONTROL
01 / DOES THIS SOUND FAMILIAR?
Useful AI.
Real business questions.
For small and medium Australian businesses with an AI tool in use, in a pilot or nearly ready to launch.
“Where did that come from?”
A staff member asks your internal assistant a question. Can it point to a current source and admit when it doesn’t know?
Check sources and uncertainty.“What did it leave out?”
Your tool summarises a customer document. Does it preserve the important details, and who can see the information?
Check completeness and access.The assessment focuses on one agreed system or use case. We confirm fit, access and scope before you commit.
02 / WHAT YOU GET
AI quality and
readiness assessment.
A defined scope, a fixed fee and findings
you can use to make a decision.
Evidence for your next decision.
A record of what was checked
Targeted checks using agreed inputs: routine requests, wrong answers, sensitive information and when a person should step in.
Findings backed by evidence
Observed behaviour, supporting examples and the implications for your business.
Your key risks, in priority order
The issues to address first, including where to require human review or restrict use.
A practical 90-day roadmap
Recommended actions in priority order, a findings discussion and one consolidated revision round.
What sits outside this assessment? +
Business-wide AI inventories, legal advice, certification, penetration testing, remediation or implementation, and ongoing monitoring are excluded. Further systems, deeper investigation or additional revision rounds are separately quoted. Checks are targeted and agreed in advance; findings apply to the scope and evidence reviewed.
03 / AN EXAMPLE OF THE OUTPUT
See a finding.
Follow it to a practical action.
An example of how a test becomes a finding, a decision and a recommended action.
ILLUSTRATIVE SAMPLE Fictional company, system, inputs and findings. This is not client work or a performance claim.
ASSESSMENT OVERVIEWSAMPLE / 01
Keep the pilot supervised.
The assistant finds routine answers, but missing policy information can lead to confident, unsupported responses.
HIGH PRIORITY
Unsupported answers need a review gate.
When an answer cannot be grounded in an approved source, route the request to a person before it is used.
01ReliabilityPriority action
02InformationClarify handling
03OversightDefine escalation
Example decision support, based on a limited agreed scope. This is not a certification or a guarantee of future performance.
EVIDENCE RECORDSAMPLE / 02
A plausible answer.
No supporting policy.
Check REL-03 · Missing information · Fictional input
Input
“Can I approve a refund above the standard limit?”
Observed
The assistant said a manager could approve it, although the supplied policy contained no exception rule.
Expected
State that the available policy does not answer the question and refer the request to the designated owner.
RECOMMENDATION
Require a source for policy advice and send unsupported answers for human review. Retest with agreed missing-information scenarios.
One illustrative scenario. It does not imply a measured failure rate.
PRIORITISED ACTION PLANSAMPLE / 03
A practical path forward.
Example recommendations for the fictional business. Implementation is outside the assessment scope.
- DAYS 1–30
Set the boundaries
Business owner: keep human approval for policy advice, name an escalation owner and restrict sensitive inputs.
- DAYS 31–60
Improve the controls
Tool manager: add source checks, document information flows and establish a repeatable set of review scenarios.
- DAYS 61–90
Review before expanding
Business owner and tool manager: retest the priority issues and decide whether wider use is appropriate.
Want to see the whole shape of the deliverable?
Open the example assessment ↗Illustrative report · Opens in a new tab · Printable04 / THE QVOS ASSESSMENT APPROACH
Your AI, checked
from three angles.
We bring your use case, sources and agreed examples together to check reliability, information handling and human oversight.
From your use case to an informed decisionOne system · Agreed scope
WHAT WE REVIEW
Your use casePurpose, users and decisions
Approved sourcesPolicies and reference material
Example inputsAgreed, representative scenarios
People & controlsAccess, approvals and handovers
QVOSASSESSMENT
Check what happens.
Observe. Record. Explain.
WHAT YOU RECEIVE ↗
Evidence-backed findings
What happened and why it matters.
Prioritised risks
What needs your attention first.
A 90-day roadmap
Recommended actions and next decisions.
EXPLORE THE THREE AREAS
THE QUESTION
Can the answer be supported?
Check routine requests, incorrect answers, missing information and conflicts with approved sources.
EXAMPLE CHECK · ILLUSTRATIVE
Ask about a refund exception absent from the supplied policy. Does the tool acknowledge the gap or invent an approval rule?
Inputs and checks are agreed for your system. This diagram describes the approach, not a client result.See an example finding ↗
01DiscoverAgree the use case and scope.
02ReviewReview sources and controls.
03TestRun checks and capture evidence.
04ReportDiscuss findings and next steps.
05 / THE PERSON BEHIND QVOS
Hi, I’m Adrian.
My background is in testing and quality engineering. Through QVOS, I help businesses understand how their AI tools behave in practice and where they need closer attention.
I check the answers a system gives, how it handles information and when someone needs to step in.
You work directly with me, from agreeing what to check to discussing the findings. You’ll receive clear evidence, practical priorities and a plan for what to improve.
Say hello to Adrian ↗THE BROADER QVOS PRACTICE
QAaaS · AI Quality Assurance · AI Engineering
The assessment is our focused starting point. Any further work is discussed and scoped separately.06 / A FEW PRACTICAL QUESTIONS
Before we talk.
Do we need to have an AI system already? +
Yes — the assessment is designed for one system already in use, in a pilot, or nearly ready to launch. It needs to be available for the agreed checks. If you’re still choosing an idea or tool, email Adrian to discuss whether this is the right starting point.
What do you need from our team? +
Conversations with the business owner and tool manager, relevant documentation, agreed representative inputs and suitable access to the system. Access, information handling and practical responsibilities are agreed before testing begins.
Can we avoid sharing live customer information? +
We can agree on synthetic or de-identified examples where they suit the checks. Please don’t send sensitive material in an initial enquiry. Any necessary access, sharing, storage and deletion arrangements are discussed as part of the engagement scope.
Does this certify our AI as safe or compliant? +
No. It provides evidence and recommendations within an agreed scope. It is not legal advice, a compliance determination, certification or a guarantee of safety. You remain responsible for decisions about use and any specialist advice needed.
Will you fix everything you find? +
The fixed-fee assessment identifies and prioritises improvements. Remediation, implementation, ongoing monitoring, additional systems and deeper investigations are outside this package and need a separate agreement.
What happens after the report? +
We discuss the findings and your 90-day roadmap. One consolidated revision round is included. You can use the recommendations with your own team or suppliers, and discuss separately scoped support if needed.
LET’S START WITH YOUR SYSTEM
What do you need
your AI to get right?
Tell me what the tool does, who uses it and what concerns you.
I’ll review your enquiry and arrange a conversation about fit and scope.
An enquiry does not commit you to an assessment. Work starts after scope, fee and dates are agreed.